Website Terms & Conditions

United Kingdom & Europe  ·  Effective June 2026

These Terms and Conditions govern your use of the Catherine Deane UK website at www.catherinedeane.co.uk (the 'Website'). Please take a moment to read them — they are here to make things clear, not complicated.

By using the Website, booking an appointment, or signing up to hear from us, you agree to these Terms. If anything here is unclear, our team is always happy to help.

Promotions:

Brides spending £1,000 or more in the London Boutique are eligible to receive one complimentary veil. Available styles include the Chelsea Veil, Burnett Veil, Carmi Veil, Brigit Veil and Benton Veil. Subject to availability

1.  About Us

The Website is operated by Atelier Arcangel Limited, a company registered in England and Wales (Company No. 05761029). Our registered office is at Office 4, 3/F Coachworks Arcade, Northgate Street, Chester, United Kingdom, CH1 2EY.

We trade as Catherine Deane. Our London Boutique is located at Metropolitan Wharf, 70 Wapping Wall, London, E1W 3SS.

We are registered for VAT in the United Kingdom.

2.  What This Website Is For

Our UK Website serves brides and bridal boutiques across the United Kingdom and Europe. It is a destination to:

–        Explore our collections and discover the Catherine Deane world

–        Book an in-person appointment at our London Boutique

–        Book a Virtual Bridal appointment with our stylists, hosted from our Flagship London Boutique

–        Find your nearest stockist from our global network

–        Subscribe to our newsletter for bridal inspiration and updates

 

Please note: this Website does not offer online retail purchases for customers in the United Kingdom or Europe. Garments and accessories are available to purchase in person at our London Boutique or through our approved global stockists.

3.  Appointment Bookings & Payments

You may book and pay for the following through our Website:

–        In-person bridal appointments at our London Boutique

–        Virtual bridal appointments with a Catherine Deane stylist

 

Appointments are booked and managed through our third-party booking platform, Bridal Live. By completing a booking, you also agree to Bridal Live's terms of service, which are available on their platform.

Appointment fees are charged at the time of booking. Payment is processed securely; we do not store your card details.

Should you need to cancel or reschedule your appointment, please contact us as early as possible at customercare@catherinedeane.com or on +44 204 566 5755. Cancellation and rescheduling terms will be communicated to you at the time of booking.

Garment purchases made during an in-person appointment at our London Boutique are subject to separate terms agreed with you at that time, including any deposit and payment instalment arrangements.

4.  Newsletter & Marketing Communications

You may choose to subscribe to our newsletter to receive bridal inspiration, collection updates, real bride stories, and behind-the-scenes content.

By subscribing, you consent to receiving marketing communications from Catherine Deane by email. We will only contact you in ways you have agreed to, and in accordance with our Privacy Policy.

You can unsubscribe at any time by clicking the 'unsubscribe' link in any email we send, or by contacting us directly. Opting out of marketing does not affect any other relationship you have with us.

5.  Intellectual Property

All content on this Website, including but not limited to photography, film, design, text, graphics, illustrations, and the Catherine Deane name and logo, is the property of Atelier Arcangel Limited or its licensors and is protected by applicable intellectual property laws.

You may browse and share content for personal, non-commercial purposes. You may not reproduce, redistribute, or use any content for commercial purposes without our prior written consent.

6.  Accuracy of Content

We make every effort to ensure the information on our Website is accurate and up to date. However, product imagery, fabric colours, and design details may vary slightly in person due to screen settings and natural variation in materials.

We reserve the right to update, amend, or remove content from the Website at any time without notice.

Third-Party Links & Platforms

Our Website may contain links to third-party websites, social media platforms, and services, including Bridal Live and our stockist partners. These links are provided for your convenience; we are not responsible for the content, privacy practices, or terms of those platforms.

We encourage you to read the terms and privacy policies of any third-party website you visit.

8.  Limitation of Liability

We take care to ensure the Website operates smoothly, but we cannot guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, Atelier Arcangel Limited excludes liability for:

–        Any loss or damage arising from your use of, or inability to use, the Website

–        Any inaccuracies in content that you have relied upon

–        Any loss of data, revenue, or opportunity arising from your use of the Website

 

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded under applicable law.

9.  Your Privacy

We are committed to protecting your personal data. How we collect, use, and store your information is set out in full in our Privacy Policy, which you can read at:

www.catherinedeane.co.uk/pages/privacy-policy (https://www.catherinedeane.co.uk/pages/privacy-policy)

As a company operating across the UK and Europe, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR). Your data is never sold to third parties.

10.  Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from your use of this Website or our services will be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are resident in Scotland or Northern Ireland, in which case you may also bring a claim in the courts of those jurisdictions.

If you are located in the European Union, you may also have recourse to the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

11.  Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or how we operate. The date of the most recent update is noted below. We encourage you to check this page occasionally — continuing to use the Website after changes are published means you accept the updated Terms.

12.  How to Reach Us

Our team is always glad to hear from you.

 

Email: customercare@catherinedeane.com

Telephone: +44 204 566 5755

London Boutique: Metropolitan Wharf, 70 Wapping Wall, London, E1W 3SS

Please note that visits to the London Boutique are by appointment only.

These Terms and Conditions were last updated in June 2026.