general questions
WHEN IS THE SHOWROOM OPEN?
We are open 7 days a week! Opening times are as follows:
Mondays, Fridays, Saturdays and Sundays: 10am-6pm
Tuesdays, Wednesdays and Thursdays: 10am-8pm.
Appointments are necessary so please do book before you visit us.
There is a £25 booking fee for weekend appointments only.
WHAT CAN I TRY ON IN STORE?
Almost everything you see on our website! Sale stock is more limited. If you want to try a specific piece, please contact us at londonboutiquecare@catherinedeane.com.
WHEN SHOULD I START MY WEDDING DRESS JOURNEY?
We advise starting your journey at least 8 months prior to your wedding to allow time for items to deliver and for alterations. We do still cater for short lead times, with stock readily available. Please call the team on 0204 566 5755 for more information.
CAN I BOOK A VIRTUAL APPOINTMENT?
Book an appointment directly with us London Boutique Booking
HOW LONG IS AN APPOINTMENT?
Bridal appointments are for one hour.
CAN I BRING GUESTS TO MY APPOINTMENT?
Yes! We allow a maximum of 4 guests per bridal appointment.
HOW DO I BOOK A BRIDAL APPOINTMENT?
Simply book an appointment online: London Boutique Booking
Or call us on 0204 566 5755. Appointments are necessary, so please book before visiting us.
DO YOU CHARGE FOR APPOINTMENTS?
We charge a £25 non- refundable deposit for weekend appointments.
IS THERE A BRIDAL SIZE GUIDE?
Each style has her very own individual size guide on the respective product page.
HOW TO STORE A WEDDING DRESS?
Preferably hanging in a temperature-controlled room away from direct sunlight. If you cannot hang the dress up, you can store it lying flat, however ensure you allow the dress to hang a week or two prior to the wedding date (to air out).
WHAT TO WEAR UNDER A WEDDING DRESS?
Seamless flesh toned underwear.
HOW DO I CLEAN MY CATHERINE DEANE OUTFIT?
Delicate dry clean only – Ensure you use a drycleaner who has experience with delicate fabrics.
HOW TO REMOVE STATIC?
1. You can purchase an anti-static spray off Amazon
2. Lightly spray the material with a spritzer bottle and water
3. You can also lightly spray the garment with aerosol hairspray ensuring you keep an armlength distance between you and the dress
4. You can also use unscented lotion on your hands and lightly dust /rub down the material (NB do not use too much lotion)
ARE ALL PRODUCTS ECO?
We have reached our target to be 40% Eco, which includes all of our lining fabrics on our bridal collection being between 60% - 100% recycled yarns and specific Eco developments on shell fabrics.
Read more about it on this link https://www.catherinedeane.co.uk/pages/duplicate-from-eco
DO YOU DO ALTERATIONS?
Yes, we do have in-house alterations at our London boutique. You can book through londonboutiquecare@catherinedeane.com.
Alternatively, you can find an experienced seamstress in your location.